Last Updated: January 22, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "Client") and ArchiveGuardians ("Company," "we," "us," or "our") regarding your use of our website at eastbaltanalytics.com (the "Site") and the archiving services we provide (the "Services").
By accessing or using the Site or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Site or Services.
We may modify these Terms at any time. All changes will be effective immediately upon posting to the Site. You are responsible for regularly reviewing these Terms. Your continued use of the Site or Services following the posting of revised Terms means that you accept and agree to the changes.
ArchiveGuardians provides enterprise-grade data archiving solutions, including but not limited to email archiving, financial record storage, healthcare data archiving, and other data retention services as described on our Site or in a separate service agreement.
The specific features, functionality, retention periods, service levels, and pricing of the Services will be as set forth in the service agreement or order form executed between you and the Company.
We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Services, provided that we honor our existing contractual commitments.
Access to the Services requires payment of subscription fees as detailed in your service agreement. Subscription periods may be monthly, annual, or for a custom term as specified in your agreement.
You agree to pay all fees specified in your service agreement. Unless otherwise stated, all fees are quoted in Euros and are non-refundable. You are responsible for providing complete and accurate billing and contact information and notifying us of any changes to such information.
All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities. You are responsible for paying all such taxes, levies, or duties, excluding only taxes based on our net income.
If any amounts owed by you under this or any other agreement with us are thirty (30) or more days overdue, we may, without limiting our other rights and remedies, suspend our Services to you until such amounts are paid in full.
Our Service Level Agreement (SLA) outlines our commitments regarding system uptime, data availability, support response times, and recovery time objectives. The specific terms of the SLA applicable to your subscription will be included in your service agreement.
The SLA may provide for service credits or other remedies in the event we fail to meet our commitments. These remedies will be your sole and exclusive remedy for any failure to meet the service level commitments.
We will make commercially reasonable efforts to maintain the security and integrity of the Services. However, you acknowledge that no system can guarantee absolute security and that we cannot guarantee that the Services will be uninterrupted or error-free.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
You agree to comply with all applicable laws, regulations, and third-party agreements in your use of the Services. You are solely responsible for ensuring that your use of the Services complies with any laws or regulations particular to your industry or to the types of data you are archiving.
You agree not to use the Services to:
You are solely responsible for all data, information, and materials that you upload, store, or process through the Services ("Client Content"). You represent and warrant that you have all rights, permissions, and consents necessary to upload, store, and process the Client Content using the Services, and that such activities will not violate any applicable law, regulation, or rights of any third party.
Our processing of personal data is governed by our Privacy Policy, which is incorporated by reference into these Terms. By using the Services, you consent to the collection, processing, and storage of your data as described in the Privacy Policy.
If you are subject to data protection laws such as the EU General Data Protection Regulation (GDPR), we will act as a data processor with respect to the personal data you upload to the Services. In such cases, we will enter into an appropriate data processing agreement that complies with applicable law.
We will implement appropriate technical and organizational measures to protect personal data processed through the Services, as detailed in our Security Documentation and in accordance with applicable data protection laws.
The Site, Services, and all content, features, and functionality thereof (including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
These Terms do not grant you any right, title, or interest in the Site, Services, or our content, nor any intellectual property rights therein other than the limited license set forth below.
Subject to these Terms and your compliance with them, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for your internal business purposes during the term of your subscription.
You retain all of your rights in and to the Client Content. By uploading Client Content to the Services, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, process, and display the Client Content solely for the purpose of providing the Services to you.
If you provide us with any feedback, suggestions, or ideas regarding the Services ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, disclose, distribute, display, and exploit such Feedback without restriction.
Each party may have access to information that is confidential to the other party ("Confidential Information"). Confidential Information includes the terms of your service agreement, non-public business and marketing plans, technology and technical information, product designs, and business processes.
Each party agrees to maintain the confidentiality of the other party's Confidential Information and to protect it with the same degree of care it uses to protect its own Confidential Information, but in no event less than reasonable care. Neither party will use the other party's Confidential Information for any purpose outside the scope of these Terms or disclose it to any third party without the prior written consent of the disclosing party.
This section will not apply to any information that: (a) is or becomes generally available to the public without breach of any obligation owed to the disclosing party; (b) was known to the receiving party prior to its disclosure by the disclosing party; (c) was independently developed by the receiving party without breach of any obligation owed to the disclosing party; or (d) is rightfully received from a third party without restriction.
These Terms will remain in effect for the duration of your subscription to the Services, as specified in your service agreement.
Either party may terminate these Terms if the other party: (a) breaches any material term of these Terms and fails to cure such breach within thirty (30) days after written notice; or (b) becomes the subject of a bankruptcy, insolvency, receivership, liquidation, or similar proceeding.
Upon termination or expiration of these Terms:
The following provisions will survive termination or expiration of these Terms: Intellectual Property Rights, Confidentiality, Disclaimers, Limitation of Liability, Indemnification, and any other provisions that by their nature should survive termination.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
While we implement advanced security measures, we cannot guarantee absolute security or that the Services will never be subject to security breaches. You acknowledge that you use the Services at your own discretion and risk.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (C) ANY CONTENT OBTAINED FROM THE SERVICES; OR (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT, OR UNDER ANY OTHER THEORY OF LIABILITY, WILL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO US DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.
THE FOREGOING LIMITATIONS WILL APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE AND TO THE FULLEST EXTENT PERMITTED BY LAW.
You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Services; (b) any Client Content; (c) your violation of these Terms; (d) your violation of any rights of another; or (e) your violation of any applicable laws or regulations.
These Terms, together with any service agreement or order form executed between you and the Company, constitute the entire agreement between you and the Company regarding the Services and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning their subject matter.
These Terms and any dispute arising out of or relating to these Terms will be governed by the laws of Latvia, without regard to its conflict of laws provisions.
Any dispute arising out of or relating to these Terms will be finally settled by binding arbitration in Riga, Latvia under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with said Rules. The language of arbitration will be English. Judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, such provision will be modified or eliminated to the minimum extent necessary so that the remaining provisions will continue in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by an authorized representative of the Company.
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt to assign or transfer these Terms without such consent will be null and void. We may assign or transfer these Terms, in whole or in part, without restriction.
We will not be liable for any delay or failure to perform under these Terms if such delay or failure is due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, civil unrest, fire, explosion, accident, flood, strikes, lock-outs, or other labor disputes.
If you have any questions about these Terms, please contact us at:
ArchiveGuardians
Mūrmuižas iela 14C
Valmiera, LV-4201
Latvia
Email: legal@eastbaltanalytics.com
Phone: +37164221032